Hello

Hope this message finds you well and filled with joy!
 

I just wanted to take a moment to express my heartfelt gratitude for the opportunity to serve you. Your support means the world to me, and I cherish every interaction I have with you.

 

When I was young, I'd gather around the kitchen table with my father as he went through case files. He frequently involved my brothers and me in brainstorming ways to document claimants and offer thorough information to clients. It's worth noting that this was in a time before the convenience of instant video uploads and photo sharing. Detailed case notes were essential, and we quickly grasped the importance of being meticulous from a young age.

With over two decades of experience in the industry, having worked with both TPAs and Investigative Vendor firms, I've gained firsthand insight into client expectations and the services vendors offer. Regrettably, shortcuts are often taken to meet clients' standards. My aim is to deliver the quality and respect that clients rightfully deserve, meeting their expectations effectively.

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As I continue on my journey of delivering exceptional service, I am always looking for ways to enhance your experience and ensure that I meet your needs effectively.

Please don't hesitate to reach out at any time. Whether by phone, email, or any other means convenient for you, I am here and ready to assist you in any way I can.

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Thank you once again for your trust and loyalty. I am truly grateful to have you as a valued client, and look forward to continuing to exceed your expectations.
 

With warm regards,

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Kerri Fournier